AppAssure Helps Walden House Maintain Their E-mail System with Backups in Minutes

November 5, 2009, Reston, VA – Walden House, a drug and alcohol treatment center based in San Francisco, California, ensures constant access to business-critical applications with Replay 4, the latest backup 2.0, disaster recovery and application protection software from Microsoft Gold Partner AppAssure.

Eric Sagerdahl, IT Analyst, was looking for a server backup product that would allow Walden House to backup their servers on a regular basis – not in the old model of days or weeks, but within minutes. While Walden House is centered in the San Francisco Bay Area, it delivers services throughout California, so Walden House needed their data quickly with as little downtime as possible. Eric needed something that was simple, reliable, and easy to test.

Recently, Walden House’s mailboxes were accidentally deleted after installing Replay. With Replay, Eric was able to recover everything they needed within 20 to 30 minutes with a few clicks.

Eric also notes that one thing he values about AppAssure is the support. He reports that support is easily accessible and available to answer any and all questions. For Eric and Walden House, having AppAssure backup all their IT infrastructure means they can focus on their core mission: providing a full-continuum health care system specializing in all aspects of ad­diction services.

Replay backup and disaster recovery software:

Supporting Quotes (available on video):

Eric Sagerdahl, IT Analyst, Walden House

-          “We’ve always been happy with the support … if you really need to talk to somebody right away, there’s always someone right there for you.”

-          “I honestly don’t know how we would have recovered all the data before AppAssure.

About AppAssure Software

AppAssure Software, a Microsoft Gold Partner, offers the only solution that delivers local and cloud-based continuous application protection and recovery. Considered a pioneer of the “Backup 2.0” movement, AppAssure products are designed to go beyond protecting data alone; protecting entire application infrastructures and ensuring rapid recovery in the event of system failures. Committed to ensuring reliable and affordable application backup and recovery is available to every organization, AppAssure Software leverages cutting-edge technologies to reduce storage footprints, shrink recovery times, and make certain that applications can be recovered to any point in time, from the datacenter or from the cloud. Founded in 2005 by storage industry veterans, AppAssure Software is headquartered in Reston, VA.

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