- What is the License Portal?
- How do I upgrade my license from the trial version to the full version?
- How do I migrate from Replay 4 to AppAssure 5? Will the Replay 4 Core Server support AppAssure 5?
- How do I migrate Replay 4 recovery points to an AppAssure 5 Core?
- How do I schedule monthly backups of data?
- How to Backup the Registry?
- What exclusions should be set when running both Symantec Endpoint protection and AppAssure 5?
- How can I protect Linux machines with the same backup software I use to protect my Windows machines?
- My Microsoft Exchange/SQL/SharePoint Server has crashed. How can I recover my backup to a virtual machine quickly so users can continue to access data while I repair the first machine?
- How can I be sure that one of my Windows application backups will be certain to recover without having to manually test it first?
- When a business-critical system goes down, it takes several hours to recover it before my users can get back to work. Is there any way to get it up and running in minutes rather than hours?
- Much of my application data changes very frequently, but my backup windows are so large that I can only back up once a day, and that puts me at risk for data loss. How can I back up more frequently?
- My storage requirements are going ‘off the chart’, causing logistical and cost nightmares. How can I ensure that I don’t suffer from “too much data?”
The AppAssure 5 license portal is a Web interface where users and partners register, download, activate, and manage AppAssure 5 licenses.
From the license portal, users can do the following:
- Add an AppAssure 5 Core
- Add AppAssure 5 agents
- Manage Groups (Add a Group/Subgroup, Delete a Subgroup, Edit Group Information)
- Register machines
- Create accounts
- Invite users
- Generate reports
To access the License Portal, click here.
Users seeking to upgrade their Trial license should contact AppAssure at email@example.com. AppAssure Account Representatives can then walk users through the steps of upgrading their software.
Prior to migrating from Replay 4 to AppAssure 5, familiarize yourself with the prerequisites for performing the migration and complete the procedures as documented in the Replay 4 to AppAssure 5 Migration Guide.
The AppAssure Migration Tool archives all Replay 4 recovery points, allowing customers to convert recovery points into an acceptable format for the new AppAssure 5 Core. Once converted, the AppAssure 5 Core reads these data points and is able to perform file-level recovery on the Replay 4 recovery points.
Complete the following steps.
- Install the AppAssure 5 Core on a separate machine from the Replay 4 Core (for more information, see the article titled How to Install the AppAssure 5 Core).
- Follow the process of uninstalling Replay 4 agents (for more information, see the article titled How do I Remove Replay 4 Agents).
- Install the AppAssure 5 agent on each of the applicable machines (for more information, see the article titled Installing Agents on a Windows Machine).
- Begin protection of the AppAssure 5 agents using the AppAssure 5 Core (for more information, see the article titled Protecting a Machine).
- Follow the process of migrating recovery points (for more information, see the article titled How Do I Migrate Replay 4 Recovery Points to an AppAssure 5 Core).
- Import the migrated recovery points to the AppAssure 5 Core (for more information, see the article titled How to Import an Archive).
Customers should note that the AppAssure 5 Core is capable of only performing file-level recovery on imported Replay 4 recovery points (i.e. server restores, etc. are not possible).
Will the Replay 4 Core server support AppAssure 5?
While hardware specs may meet the minimum requirements, they may not be able to fully accommodate the customer’s same environment within AppAssure 5. For more details on the exact requirements to run AppAssure 5, see the Replay 4 to AppAssure 5 Migration Guide.
Migrating recovery points from Replay 4 to AppAssure 5 is a three part process that involves downloading the AppAssure Migration Tool, using the tool to create an archive on a storage device, and the importing the archive.
The following steps guide users in migrating recovery points.
- Download and install the AppAssure Migration tool (for more information, see the article titled Downloading and Installing the AppAssure Migration Tool).
- Archive the repositories of Replay 4 recovery points onto a storage device (for more information, see the AppAssure Migration Tool Guide).
- Import the archives to the AppAssure 5 Core (for more information, see the article titled How to Import an Archive).
AppAssure 5 was designed to take snapshots of protected machines periodically within a day, and thus the shortest interval is in minutes (e.g. 15 minutes), while the longest interval is 24 hours. To execute backups at a longer interval, customers need to utilize Windows Schedule Task in connection with the AppAssure 5 PowerShell commands.
For more details on using PowerShell commands to schedule and perform manual backups, please refer to the Dell | AppAssure PowerShell Module Reference for AppAssure 5.
Note: Dell | AppAssure strongly discourages backing up agents at intervals greater than 24 hours. It exposes customers to greater data loss due to the infrequency of backups.
The following links will take you to the Microsoft articles detailing the necessary steps to back up registries within each version of Windows server.
The following best-practices should be considered when backing up registries:
- The registry should be backed up to a local folder on the disk prior to making any modifications.
- During an uninstall, the registry should be backed up by the uninstall package; however, users should still manually back up the registry prior to uninstalling.
The following list details the above mentioned exclusions.
- C:\Program Files (x86)\AppAssure Software
- X:\SystemVolumeInformation (where X is the drive letter of any volume or mount path as seen in disk manager)
Using Dell AppAssure 5, users can protect physical and virtual machines in either a Microsoft Windows or Linux environment at the same time, using the same intuitive interface. This unified approach means users can reap the benefits of the Dell AppAssure backup and recovery solution across both operating systems, saving precious time and resources.
When protecting Linux machines, simply associate each machine with its correct environment in the Dell AppAssure Core management interface. Linux volumes are identified in a way that’s familiar to any Linux user via their mount point (/boot, /, /home, for example).
Dell AppAssure‘s Linux backup offers:
- Base and incremental snapshots – The first snapshot taken on a volume is always a base image, but from that point on, the system sends only incremental snapshots to substantially reduce processor and network communications overhead.
- Fast recoveries with easy-to-mount recovery volumes – Dell AppAssure 5 uses the aamount command line tool to attach a recovery point volume to a Linux machine and it will be shown as a local block device or hard disk. This is a helpful capability (click here for a link to a more detailed online article) for the many Linux systems that don’t have a GUI interface component. Use either interactive prompts or scripted parameters to work with the aamount utility.
- Rapid system-level recoveries – If you experience a system failure, use Dell AppAssure to perform a bare metal recovery of a volume by booting from a live cd image prepared earlier. The aamount utility attaches to the desired volume to restore. Partitions are created using a commonly available Linux utility.
Supported Linux distributions:
- Red Hat Enterprise Linux (RHEL) 6.3 (32 and 64 bit)
- CentOS 6.3 (32 and 64 bit)
- Ubuntu 12.04 LTS (32 and 64 bit)
- SuSE Linux Enterprise Server 11 SP2 (32 and 64 bit)
One of the long-standing challenges IT professionals face is how to recover access to an application after a system failure, shortening downtime to limit the impact on productivity. Traditional recovery methods can take hours to complete because users can’t access application functions until the machine has been rebuilt and all the data has been restored. Live Recovery™ technology short-cuts the process, returning users to full productivity in just minutes.
For example, if you suffer a Microsoft Exchange failure because the database volume is corrupt, Live Recovery makes it possible to stand up a new server working from the image backup volume so users can resume sending and receiving emails immediately. In the background, Dell AppAssure begins restoring all of the mailbox and email data in a transparent background process, but in the meantime metadata for all those mailboxes and emails is presented to users immediately. This allows the users to view the list of all of their email messages, choose one, and can click to open it immediately. If a user clicks on a message that hasn’t yet been recovered, Dell AppAssure immediately moves that message to the head of the queue, working so quickly that the user assumes the message has been sitting there all along.
This transparent and automatic action provides the fastest way to deliver user access to large quantities of data with minimal delay.
Live Recovery works for your SQL Server and SharePoint applications too. It is one of five technologies Dell AppAssure employs to eliminate time-consuming legacy practices and deliver higher recovery time objectives (RTOs).
Not knowing if your backup data is fully recoverable can be an unsettling feeling at the least. Ideally one would test each backup to make sure it’s recoverable, but there is nowhere enough time in a day to make that happen. And carrying out just a Checksum validation by itself doesn’t guarantee anything more than the recovered machine’s bootability, because it doesn’t check for corrupted data that will hamper a full recovery. This is why we developed Dell AppAssure Recovery Assure™ technology. Follow this link to take a detailed “tour” of the technology.
Recovery Assure tests every backup automatically using two different checks, even if you’re backing up business-critical applications many times a day. Production machines aren’t impacted by the testing process, which takes place on a separate AppAssure Core. Now you can be certain each backup is fully recoverable without going through the time and tedium of manual testing. Here’s how it works:
Dell AppAssure Recovery Assure operates in conjunction with AppAssure’s continual incremental-forever backups (performed after the first full backup for much greater speed and efficiency). AppAssure automatically detects Microsoft Exchange, SQL and SharePoint instances and file systems in the machines you’re backing up. Each night, the Recovery Assure function goes into action to validate every backup completed that day. The system not only tests the integrity of data, but also executes either mountability or attachability checks as well as SHA-256 checksum tests to ensure recoverability.
If the backup is validated, a green mark appears on the management screen next to that specific backup. This is your assurance of total application recoverability in the event of a disaster.
In the rare instance when corruption has occurred, the backup is marked in red as invalid on the management screen and the administrator is notified immediately to take action. Otherwise, no operator involvement is required.
Recovery Assure ensures your backup data is valid and will result in a fully functional recovered machine when you need it.
With the Dell AppAssure Universal Recovery tool, users can update or recover whole physical machines, virtual machines, files, folders or even application objects in minutes, not hours. In addition, you can recover to another machine, no matter where it’s located – locally, remotely or in the cloud. Typically, such recoveries can be made in under 15 minutes.
Universal Recovery eliminates the manual steps that are traditionally required to migrate from physical to virtual, virtual to virtual or even virtual to physical.
Universal Recovery offers complete flexibility for a variety of recovery scenarios:
- Bare metal recoveries to dissimilar hardware without maintaining a journal of changes otherwise needed to quickly build an exact copy
- Cross-platform recoveries from P2V, V2V, V2P, P2P across local, remote and cloud environments.
- Automated Virtual Standby to VMware® ESX(i) and Microsoft® Hyper-V from any physical or virtual platform
Click here for more online information about Universal Recovery.
The key to mitigating the risk of data loss is to back up frequently. Using Dell AppAssure’s TrueScale technology, you can back up as frequently as you like, without creating overlapping backup windows.
Dell AppAssure uses real-time image snapshot technology, capturing incremental-forever backups through changed block tracking. This means that after the initial install, you are storing only changed data on the AppAssureCore server, allowing for quick backups. This translates to impressive granularity: choose from up to 288 recovery points a day (every 5 minutes) and recovery times that measure in minutes.
In addition, integrated global deduplication and compression reduces disk storage requirements to a minimum. The Dell AppAssure Core performs automated nightly testing of Microsoft Exchange, SQL Server or SharePoint systems for signs of corruption to complete the TrueScale performance advantage. This testing gives the peace of mind that comes from knowing these systems can be recovered within your SLA.
Take a more in-depth tour of TrueScale architecture by following this link.
As data increases, the need for maximum efficiency becomes paramount. Our solution is Global Deduplication, included with every Dell AppAssure software license.
Global Deduplication delivers an approximate 80% improvement over traditional data storage solutions’ efficiencies. And it’s not just data storage space that is saved. It also saves communications overhead. Global Deduplication allows you to schedule as many backups as you like, every day, without using any more than the absolute minimum of storage or communications resources.
How Global Deduplication works:
- Integrated global deduplication and compression reduces the size of AppAssure’s image-level disk snapshots as they are ingested, greatly reducing your backup storage requirement
- Backup images of both the protected data and the application stack are stored on the Core where they are deduped and compressed
- AppAssure globally deduplicates across all protected servers on the network, yielding several times the efficiency than is possible with individual machine data deduplication
- Performs simultaneous deduplication, compression and encryption at line speeds, allowing backup speeds of several gigabytes per second
What’s more, Dell AppAssure’s Global Deduplication offers two significant side benefits:
Moves data faster. AppAssure combines inline deduplication and compression with incremental-forever and change-block tracking technologies to reduce the amount of backup data that would otherwise have to be transmitted over the LAN or WAN.
Keeps data safe from prying eyes. AppAssure Global Deduplication also performs source side encryption of data during the deduplication process without introducing time-consuming processing cycles. This speeds transmission of highly secure backup data offsite for cloud or offsite recoveries.
Follow this link for a “deep dive” into Global Deduplication technology.