INTRODUCTION

Replay 4 Installation Guide

This Install Guide contains all the information you need to install Replay 4.

AppAssure recommends that you read through this guide and familiarize yourself with the
contents. If you are experiencing problems with Replay, consult this guide before you
contact customer support.

Please follow the steps listed below to successfully perform a new installation of Replay 4.
This guide should be used for new installations only. Please contact support for instructions
on upgrading from previous versions.

Download Installation Kit

Download the latest release of Replay 4. You can download the installation from the
AppAssure download site, www.appassure.com. The product located on the download site
is a trial version. If you are a customer with a valid license key, please download from the
support portal.

REPLAY 4

What is it?

Simply put, Replay 4 is the world’s fastest way to recover from a server disruption; and the
only disaster recovery solution with application-level recall for high pressure recovery
scenarios.

A server-based, disk imaging solution, Replay 4 automatically and continuously snapshots
your entire Windows application server. The Replay 4 products, including Replay for
Windows, Replay for Exchange, Replay for SQL, and Replay for Hyper-V, are keenly
application?aware and enable automated backup validation and object-level restore
functionality.

When paired with distributed Replay Cores installed in virtual or physical servers, Replay
4 creates a heart and lung by-pass machine for your mission-critical systems, making them
available when and where you need them most.

What does that mean for you? Well, for one, it means your business will never lose another
dime in lost productivity due to down servers. Our unique approach to backup combines
the best features of the top imaging, replication, and deduplication software on the market
today offering a 3-for-1 solution that guarantees continuous recovery-testing, seamless
disaster recovery, always-on high availability, and significantly reduced storage costs.

Installation Components

Replay 4 consists of 3 components:

Replay Cores – Cores process backups, validates application integrity, compresses and
deduplicates snapshots and replicates them over the WAN to a remote disaster recovery
site. Cores can be local to the server being protected or distributed throughout the
network enabling a flexible and scalable backup and disaster recovery configuration.

Replay Agents – Agents are installed on each of the protected server or on Hyper-V hosts. It’s
responsible for capturing block-level changes on the server and sending them to a Replay Core.
A core can manage 1 to many agents. It also handles restores and server rollbacks.

Replay Admin Console – An enterprise console that centrally manages the Replay 4
environment.

INSTALLING REPLAY 4

Run the downloaded Replay4-Trial-<version>.exe file. The file is a self?extracting zip file;
there is no need to extract files prior to running the installation. You will be presented with
the following screen:

Figure 1

For single server configurations, select the “Install Replay 4” button to install all of the
components on a Windows Server 2008 R2, Windows Server 2008, Windows Server 2003,
Windows 7, Vista or Hyper-V host.

Please skip to the Installing the Boot CD Builder.

INSTALLING THE REPLAY CORE COMPONENT

What is it?

The Replay Core is the component of Replay that processes the backups, compresses and
deduplicates the snapshots and replicates them over the WAN to a remote disaster
recovery site. Cores can be local to the server being protected or distributed throughout
the network enabling a flexible and scalable backup and disaster recovery configuration.

Install the Replay Core

When installing Replay 4 in a distributed environment, install the Replay Core first on any
Windows Server 2008 R2, Windows Server 2008, Windows Server 2003, Windows 7, Vista or
Hyper‐V host. The core is supported on virtual and physical environments.

Figure 2

1. Click the “Install Replay Core” button. If there are any prerequisites required for the
   Replay Core installation, click Install on each prerequisite that requires it. Once
   complete, click Next.


Figure 3

2. At the Welcome screen, click the Next button.


Figure 4

3. Click the “I accept the terms in the license agreement” radio button. If you do not,
   you will not be able to proceed with the install. Once you have selected the correct
   button, click Next.


Figure 5

4. Select who can use the application. The default is anyone who uses this computer.
5. Click the button for “Browse for Key” and browse to the location where you staged
   your license key. We suggest you select the option for installing the application for
   anyone who uses this computer, unless your company’s security policy prevents this.
6. Once you’ve loaded your license key and selected the correct user option, click Next.
7. In the next window, confirm that your license key information is correct and click
   Next.


Figure 6

8. You can accept the default installation location for Replay 4, or choose a different
   location. We suggest you accept the default location. Click the Next button.


Figure 7

9. Leave the Setup Type as Default and click Next, or select Custom if you wish to
   choose your setup options. The default option will install the Replay Core and Replay
   Admin Console components. Select Custom to select which component to install.


Figure 8

10. Specify the username and password of the user account that Replay will utilize in the
    user name window. The account may be in a user name or DOMAIN\user name
    form. Type in the user names’ password in the window below User name, and click
    Next. The user must be a member of the local domain admin group. For SQL Server,
    the user for the service must also have the sysadmin role, in order to perform
    attachability checks.
• You can click Browse to navigate to the correct domain and username if desired.
• Click Next once you have entered the correct username and password.


Figure 9

11. Click Install to begin the installation. The installation may take several minutes.


Figure 10

12. Click Finish once the install has successfully completed.

INSTALLING THE REPLAY AGENT COMPONENT

What is it?

The Replay Agent is a small agent that resides on the protected server. The protected
server MUST be rebooted after an agent installation. If this is a production application
server, please ensure you schedule your agent installation during a timeframe where you
can safely reboot your protected server.

Install the Replay Agent

Figure 11

1. Click “Install Replay Agent”.
2. If there are any prerequisites that need to be installed, a prerequisites screen will be
   presented. Click Install on each prerequisite that needs to be installed and ensure
   the installation successfully completes. Once done, click Next.


Figure 12

3. At the Welcome screen, click the Next button.


Figure 13

4. Click the “I accept the terms in the license agreement” radio button. If you do not,
   you will not be able to proceed with the install. Once you have selected the correct
   button, click Next.


Figure 14

5. Select who can access the application. The default is anyone who uses this
   computer.
6. Click the button for “Browse for Key” and browse to the location where you staged
   your license key. We suggest you select the option for installing the application for
   anyone who uses this computer, unless your company’s security policy prevents this.
   Once you’ve loaded your license key and selected the correct user option, click Next.
7. Confirm that your license key information is correct, and click Next.


Figure 15

8. You can accept the default installation location for Replay 4, or choose a different
   location. We suggest you accept the default location. Click Next once you have
   specified the installation location.


Figure 16

9. Specify the user name and password of the user account that Replay will utilize in
   the user name window. This account can be in a user name or DOMAIN\user name
   form. Type in the user name’s password in the window below user name, and click
   Next.
10. You can click Browse to navigate to the correct domain and username if desired.
    Click Next once you have entered the correct username and password.


Figure 17

11. IMPORTANT: if you plan on utilizing Export to ESX or Virtual Machine, select the
    checkbox to Install VMWare Drivers, and click Next.


Figure 18

12. Click Install to begin the installation. The installation may take several minutes.


Figure 19

13. Click Finish when the install wizard completes.


Figure 20

14. Click Yes when prompted to restart your system, or click No if you plan to restart
    later. We recommend you click Yes to restart your system at this time.

INSTALLING THE BOOT CD BUILDER

What is it?

The Boot CD Builder (BCB) is a bootable environment that is used to rollback the system
drive or the entire server to the original location or to a new location.

The BCB is created by building a bootable ISO image that is tailored to the machine that it is
supporting, i.e. contains the correct network and mass storage drivers. The RRC can be
booted from a CD or optionally as a boot entry in the boot.ini file.

Install Procedure

Once you completed the installation of the Agent and after the agent is rebooted, we
strongly recommend you install the Replay Recovery Builder tool. To do this, launch the
Replay EXE file again, and click the Download Boot CD Builder icon on the main Install page.
From there, click the link to download the Boot CD Builder install.

Figure 21

1. Click the “Install Boot CD Builder” button.


Figure 22

2. Click Next to continue.


Figure 23

3. Click the “I accept the terms in the license agreement” radio button. If you do not,
   you will not be able to proceed with the install. Once you have selected the correct
   button, click Next.


Figure 24

4. We suggest you select the option for installing the application for anyone who uses
   this computer, unless your company’s security policy prevents this. Once you’ve
   selected the correct user option, click Next.


Figure 25

5. Select the Destination folder and click Next.


Figure 26

6. A summary of what is to be installed is described on this page. Click the Install
   button.


Figure 27

7. Click the Finish button when the install completes.

You do NOT need to reboot your protected server once this step has completed.

This completes the Replay 4 installation process. Please see our online Knowledgebase
for further instructions on how to add your protected servers to your Replay 4
environment.