"Dell AppAssure's support has been incredible. What this tells us is that Dell AppAssure is committed to the customer and that we don't have to worry about things not working."
Amin Ladha, CIO,
Washtenaw Community College
"I have called tech support for a few problems but they were caused by me - I tend to get a little overzealous with my retention policies. The support guys there are awesome, really patient and really nice."
Doug Sattler,
Systems Administrator,
Best Friends
"Dell AppAssure technical support has provided outstanding hand-holding. Whenever we have questions they are very quick to respond. It's nice when your vendor shares your commitment to customer service."
Mike Salim,
VP and Chief Technology Officer,
ADTI
"Dell AppAssure's support team is phenomenal!"
Brad Russell,
Systems/Network Engineer,
Datamax
"Post installation the tech support has been awesome! They are brilliant. You phone them up and they get back to you really quickly. They get things fixed."
Peter Hammerl,
IT Administrator,
Hamilton Port Authority
"Dell AppAssure completely understood what I was talking about and came up with a way to turn off the snapshots for a period of time. They make using Dell AppAssure even easier."
Alan Weiss,
Network Engineer,
Kalmbach Publishing
"Support was fantastic. Dell AppAssure really takes a vested interest in making sure that their software is running well."
Rich Frangiamore,
Network Administrator,
Imagine Schools
"Dell AppAssure's technical support team was really good, very knowledgeable."
David Henninger,
Manager of IS,
Lloyd Gosselink
"We´ve always been happy with the support ... if you really need to talk to somebody right away, there´s always someone right there for you."
Eric Sagerdahl,
IT Analyst,
Walden House
"Our servers didn't meet the minimum requirements so tech support helped me install an earlier version of Dell AppAssure, take a snapshot, then upgrade Exchange. I'm really busy so I could only work on things a bit at a time. Tech Support stayed with me the whole way."
Mike Price,
Director of IT,
Shelly Automotive Group
"I believe in this product. I feel more confident about all my systems, and Dell AppAssure's tech support has been great!"
Barry Jalbert,
MCSE,
S.E.Urological Center
World Class Customer Service
Dell AppAssure is committed to providing the absolute best customer service in the industry. In backup and recovery, server outages don't always conveniently occur during business hours on weekdays. We're here when you need us. Choose from the following options below:
